Terms

These terms cover how this website may be used and how engagements with Faberno are generally structured. The specific price, scope and timeline for a given project or plan are always confirmed separately in writing before work begins, and that written quote or agreement takes precedence over this page wherever the two differ.

How engagements are structured

Two broad shapes cover most of the work we do:

• Fixed-price projects. A website, system or feature build scoped and quoted as a one-off, invoiced against agreed milestones or on completion, ending in a defined handover.
• Ongoing plans. Hosting, maintenance, feature work or monitoring provided on a recurring basis for as long as the plan stays active, billed accordingly.

Which shape applies, and the specifics of either, are set out in the quote or plan description you agree to before work starts.

Quotes and payment

Following a scoping call, you receive a written quote covering price, scope and timeline for a fixed-price project, or the recurring fee and what is included for an ongoing plan. Payment terms, whether deposits, milestones or a billing cycle, are confirmed in that same document before any billable work begins.

Ownership and handover

For fixed-price projects, code and assets built specifically for you are assigned to you on final payment, and key access, including the domain, hosting, source repository and admin logins, is handed over at launch, unless a different arrangement is agreed in writing. Where an ongoing plan is in place, services tied to that plan continue only while the plan is active, as described in the plan itself. That does not affect ownership of the underlying code and assets already handed over.

Confidentiality

We treat project details, business information and anything shared with us in confidence as confidential, and expect the same of any information we share with you in the course of a project.

Warranties and liability

We aim to deliver work matching the scope agreed in writing, and will correct genuine defects reported within a reasonable period after launch at no extra charge. Beyond that, our liability in connection with an engagement is limited to the fees paid for that engagement, to the extent permitted by law.

Termination

Ongoing plans may be ended by either party with reasonable notice, as set out in the plan itself. Fixed-price projects are governed by the cancellation terms stated in the relevant quote.

Governing law

These terms, and any agreement built on them, are governed by the law of England and Wales.

Changes to these terms

We may update this page from time to time; the date above reflects the latest revision. Changes do not apply retroactively to a quote or plan you have already agreed to.

Questions

Email info@faberno.com before signing anything if something here needs clarifying.